Chamber Integration FAQ

How to integrate Viva AI with ChamberMaster & GrowthZone

General Questions

What is Viva and how does it work with ChamberMaster? -

Viva provides AI-powered customer engagement tools for local businesses. For chambers, we offer two main features:

  • Ask-bar - Visitors ask questions and get AI answers about all your member businesses
  • Chat Widget - Individual AI chatbots for each member business

Viva complements ChamberMaster/GrowthZone - we don't replace it:

ChamberMaster Handles Viva Handles
Membership database AI for members' customers
Billing & dues Booking for member businesses
Chamber events 24/7 customer service for members
Member directory AI-powered member discovery
Do I need to change my ChamberMaster setup? +

No. Viva works independently or alongside ChamberMaster. You can start using Viva today with zero changes to your existing system.

Ask-bar Integration

What is the Ask-bar? +

The Ask-bar is an AI-powered search on your chamber website. Visitors type natural language questions like:

  • "What restaurants are open late on weekends?"
  • "Who can fix my car's brakes?"
  • "Are there networking events this week?"

The AI searches across all member businesses and returns relevant answers.

How do I add the Ask-bar to my chamber website? +

Option A: Embedded Widget (Easiest)

<script src="https://widget.goviva.ai/loader.js"
        data-business-id="YOUR_CHAMBER_ID"
        data-mode="ask-bar">
</script>

Option B: Dedicated Landing Page

We create a branded page like ask.goviva.ai/your-chamber that you link from your website.

Option C: iFrame Embed

<iframe src="https://ask.goviva.ai/your-chamber"
        width="100%" height="600px" frameborder="0">
</iframe>

Chat Widget for Members

How do member businesses get the Chat Widget? +

Option 1: Self-Service - Members visit your chamber's Viva portal and create accounts.

Option 2: Chamber-Managed - Chamber staff creates accounts for members (bulk import available).

Option 3: Automated Sync - New members automatically get a Viva account when added to ChamberMaster.

What if a member doesn't have a website? +

Viva provides a hosted chat page for each business: chat.goviva.ai/business-name

Members can share this link on social media, Google Business Profile, or anywhere else.

ChamberMaster/GrowthZone Sync

Can Viva sync with my ChamberMaster member database? +

Yes, through several methods:

1. Manual Export/Import - Export members from ChamberMaster CSV, import into Viva.

2. Zapier Integration - Automate member sync:

  • New member added → Create Viva account
  • Member updated → Update Viva profile
  • Member deactivated → Pause Viva account

3. Direct API (Requires GrowthZone API access) - Real-time sync between systems.

Technical Questions

Where do I put the widget code on a ChamberMaster-hosted site? +
  1. Log into ChamberMaster admin
  2. Go to Website → Edit Pages
  3. Add an HTML block where you want the widget
  4. Paste the widget code
  5. Save and publish
Does the widget slow down my website? +

No. The widget loads asynchronously and doesn't block page rendering. Typical load time is under 200ms.

Getting Started

What's the fastest way to get started? +
  1. Today: We create a landing page for your chamber (e.g., ask.goviva.ai/your-chamber)
  2. This Week: Invite 5-10 pilot member businesses
  3. Next Month: Evaluate results, expand to more members
How much does Viva cost for chambers? +

Contact us for chamber partnership pricing. We offer:

  • Chamber Network Plan: Flat rate for unlimited members
  • Per-Member Plan: Pay only for active member businesses
  • Pilot Program: Free 90-day trial for new chamber partners

Ready to Partner?

Schedule a demo to see how Viva can help your member businesses.

Contact Partnerships Learn More